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What Should You Do In A Power Cut?

What Should You Do In A Power Cut

Power cuts can cause a range of problems and happen for various reasons, including damaged wires, severe weather, or contractors working on public roads. If you find yourself in a situation with no power, below are some top tips for safely dealing with a power cut.

1. Is It Just Your Property?

Your first protocol will be to stay calm and assess the situation by checking if the power cut is affecting just your home or the entire neighbourhood.

This initial step will help determine if the issue is localised to your property. If you find that your neighbours are also without power, as long as someone has reported it to the electricity supplier, the restoration process should be underway as soon as possible.

2. Prioritise Safety

If the power cut occurs during the evening, you’ll want to use a safe light source (we advise a torch over a candle) to turn off appliances and unplug electrical devices. This will help prevent a power surge when electricity is restored. However, we recommend leaving one light switched on in your home so you will know immediately when the power is restored.

It is also important that you wrap up warm during the cold winter months, as your boiler and other heating appliances won’t work.

3. Stay Informed

If you have enough charge on your mobile phone, check your electricity supplier’s website or social media for updates on the power cut and the estimated restoration time.

However, it’s worth noting that you should try to converse battery life on your phone where possible. Therefore, we advise switching mobile phones and other essential devices to low-power modes to extend their battery life.

4. Check Your Consumer Unit

If you can see your neighbours have electricity and the power cut is just your house, you should first check your consumer unit. If a breaker has tripped, reset it by switching it fully off and then back on.

If this solves the issue, great, but if not, you can begin your investigations by unplugging all your devices and plugging them in one by one to see what device is causing an issue.

5. Call A Professional

If you have tried investigating the fault and there is no supply issue, contact a qualified electrician in your area to inspect and repair the problem. Depending on the severity, you may require an emergency service to get your electricity supply backup and running.

Why Do Widespread Power Cuts Happen?

Although power cuts are far less common, it does occur from time to time  for a multitude of reasons, such as:

  • Severe weather conditions can cause damage to power lines, substations and other electrical infrastructures
  • Equipment failure due to wear and tear
  • Planned outage for maintenance (usually occurs during off-peak times)
  • Accidents such as a car crashing into an electricity pole or a construction worker digging through a cable
  • Vandalism to the electricity provider’s equipment


Power cuts can happen for a range of reasons, but it’s crucial to stay calm and take the correct steps. If your neighbours are experiencing the same issue, there isn’t much you can do other than report the issue and wait for your supplier to restore the power. However, if the power cut only affects your property and you’ve tried to investigate it but to no avail, feel free to contact us, and we will restore power as soon as possible.

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Assured Electricians Newport, Office M1.03, Newport Market, High Street, Newport, NP20 1FX
Telephone: 01633 226033 /
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